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FAQ

You have to get in touch with the Assistance Center calling at

  • For assistance, from Europe, calls to: +34 (91) 060-2169
  • For assistance from all countries, calls to: +1 (786) 233-7475
  • WhatsApp to all countries: +54 (9 11) 305-33957
  • Email: chubbtravelinsurancepr@chubb.com.

Always have at hand the policy holder’s data and the policy number.

In this case you have to keep the original invoice of the service and later present a claim upon the Insurer calling the numbers detailed in your policy or a collect call to

  • For assistance, from Europe, calls to: +34 (91) 060-2169
  • For assistance from all countries, calls to: +1 (786) 233-7475
  • WhatsApp to all countries: +54 (9 11) 305-33957
  • Email: chubbtravelinsurancepr@chubb.com.

You can buy your travel insurance up to six (6) months before your trip begins and even on the same day, if your trip has not started. 

Yes. Chubb Travel Insurance can reimburse covered medical expenses. However, we encourage you to contact Chubb Travel Assistance, which has a broad network of medical providers, so you can take advantage of the assistance services offered by Chubb Travel Insurance. 

Yes, Chubb Travel Insurance offers the same coverage for air travel, cruises, and combinations of both.